Your Rights
The nature of the services we offer you and the relationship we have it is important that we let you know the rights you have as our client. Hence, we support and assist you in identifying and exercising these rights to achieve your goals. GIA Health Pty Ltd adopts a policy of non-discrimination regarding eligibility and entry to our services, and when providing support services to you.
You have the right to:
- access supports that promote, uphold, and respect your legal and human rights
- exercise informed choice and control to maximise independence
- freedom of expression, self-determination and personal decision-making
- access supports that respect your culture, diversity, values and beliefs
- a support service that respects your right to privacy and dignity
- be supported to make informed choices which will maximise independence
- receive support that is free from violence, abuse, neglect, exploitation or discrimination
- receive supports which are overseen by strong operational management
- receive services which are safeguarded by informed and compliant risk and incident management systems
- receive services from workers who are competent, appropriately qualified and have expertise in providing person-centred supports
- advise consent to the sharing of information between providers during the transition
- opt-out of giving information as required by NDIS.
Our Promise
GIA Health Pty Ltd will:
- provide the supports that meet your needs at your preferred times