Why Choose Us?
- Our empathetic business is rooted in respect for you as an individual, your needs, your rights, your culture and is anchored in love for humanity.
- Our team has extensive experience in healthcare and disability support services. We deploy our experience and skills to give you services that satisfy you.
- We are committed to developing a mutually beneficial and lifelong relationship with you.
- We respect your right to choose the support workers you are comfortable working with.
- regularly review the provision of your supports with you
- communicate openly, honestly and promptly
- treat you with courtesy and respect
- discuss with you all decisions regarding your supports and how they are being provided
- listen to your complaints and feedback and address any problems that may arise
- provide you with twenty-four (24) hours’ notice if we need to change a scheduled support provision appointment
- keep your personal information confidential
- implement policies and procedures to ensure your personal safety and the safety of others during service provision.
- We involve you, your guardians and or advocate in all decisions that affect you and the service you receive from us.
- We have a passion for quality and customer care. Continuous improvement is part of our business culture.
